FAQs
General Questions:
What services do you offer?
We have a comprehensive suite of services to ensure that every aspect of your event is seamlessly executed, leaving you free to enjoy the moment. Our range of in-house services includes:
DJs: Our in-house DJs are experienced and versatile, capable of curating the perfect musical atmosphere for any event. From weddings to corporate functions, they are skilled at reading the crowd and tailoring their selection to suit your preferences.
Photographers/Videographers: Capture the essence of your event with our skilled in-house photographers and videographers. Whether you want to preserve the magic of a wedding, the excitement of a corporate event, or the energy of a celebration, our visual professionals are dedicated to delivering high-quality, memorable content.
Coordinators: Event coordination is crucial for a smooth and stress-free experience. Our in-house coordinators are experts in managing logistics, timelines, and the overall flow of your event. They work closely with you to understand your vision and ensure that every detail is executed flawlessly.
Hosts: Our charismatic hosts bring energy and engagement to your event. Whether you need someone to guide the flow of a program, make announcements, or interact with the audience, our hosts are skilled in creating a vibrant and entertaining atmosphere.
Security: Ensuring the safety and well-being of your guests is a top priority. Our professional security team is trained to handle various event scenarios, providing peace of mind for you and your attendees.
In addition to our in-house services, we have cultivated a diverse network of preferred vendors. If there's a specific service or expertise you require that falls outside our direct offerings, we are more than happy to connect you with trusted partners from our network. This collaborative approach allows us to provide a one-stop solution for all your event needs, ensuring a seamless and memorable experience from start to finish.
Can I customize my package(s)?
Absolutely! Every event is unique, and we are committed to providing you with the flexibility to tailor your package to meet your specific needs and preferences. Our packages serve as a foundation, and you have the freedom to customize them according to your vision. Combine any package with any of our add-on services and equipment rentals, or build your event from scratch and let us push Play! Reach out to our team to discuss your preferences, and we will work closely with you to create a customized package that reflects your style, preferences and requirements!
How early should we book your services?
Book our services as early as you start planning, or even before! The sooner your event is locked in, the better chance you have of securing your preferred date. Our availability can fill up quickly, so early booking ensures you get the date you want for your event.
Can you assist with planning and logistics?
Certainly! All packages include a complimentary event planning form with a vendor checklist, preferences, and an event timeline. Additionally, in-house coordination services are available for further assistance with planning and logistics.
Do you have a list of DO's and DO NOT's for events?
Do:
Utilize our planning form to coordinate any specific event preferences in advance.
Communicate any special requests or announcements you'd like the DJ to make.
Ensure the venue has suitable power sources for our equipment.
Feel free to share a playlist or indicate your preferred music genres.
Collaborate with our team during the planning process for a personalized experience.
Do Not:
Forget to communicate any significant changes to the event schedule promptly.
Hesitate to inform us of any venue restrictions or unique logistics.
Assume we won't accommodate special requests; we're here to make your event custom!
Forget to discuss the overall event theme or ambiance you envision, ensuring our services align with your expectations.
Hesitate to reach out with questions or concerns; our team is here to assist and ensure a smooth event experience.
How far do you travel and is there an extra charge for travel?
We are available to execute events without any location restrictions, ensuring that distance is not a limiting factor for our services. Travel is inclusive for distances up to 100 miles, excluding flights, and comes at no additional charge as part of any event package you choose. This commitment allows you to access our services seamlessly, regardless of the event's location within the specified range.
Are you able to provide a breakdown of the pricing?
Certainly! Our pricing breakdown encompasses several key components to deliver a high-quality experience:
Top-Notch Equipment: Our pricing includes the use of state-of-the-art equipment to ensure the best sound, visuals, and overall experience for your event.
Labor and Setup/Tear Down: The cost covers the skilled labor involved in setting up and tearing down our equipment, ensuring a seamless transition and optimal performance.
Planning Time: We allocate time to carefully plan and coordinate every aspect of your event, ensuring that it aligns with your vision and runs smoothly on the day.
Talent and Expertise: The pricing reflects the talent exhibited by our artists, whether it's our DJs, photographers, videographers, coordinators, hosts, or security. Their expertise contributes significantly to the success of your event.
Experience in the Field: Our pricing takes into account the extensive experience of our team members, who bring a wealth of knowledge and skills to create an unforgettable event.
By combining these elements, we aim to provide a comprehensive and transparent pricing structure for our packages that reflects the quality, expertise, and dedication we bring to every event. We do this all while having VERY competitive pricing within the event industry!
Do we sign a contract?
We require a signed contract as a standard practice. This contract serves to protect both you, as our valued client, and us, as service providers. It outlines the terms and conditions of our agreement, ensuring transparency and clarity regarding the services, pricing, and expectations for your event. This commitment to a formal contract is designed to provide you with peace of mind, assuring you that the agreed-upon services will be delivered with the utmost professionalism and dedication.
Do you offer consultations to discuss our event needs?
We do! Unlimited consultations are available for all our wedding packages, ensuring that we thoroughly understand and meet your expectations for your special day. For other event packages, up to 2 complimentary consultations are included as a standard offering. Any additional consultations beyond this will be subject to a fee. These consultations are designed to facilitate open communication, address your questions and concerns, and ensure that our services align seamlessly with your vision for the event.
When do we have to have a deposit? How do we make payments?
To secure our services, a 10% deposit is required at the time of booking. You can handle deposits and all payments through online invoices, digital transfers, or cash/check. It's important to ensure that the entire balance is cleared no later than 14 days prior to the scheduled event date. This ensures a smooth and hassle-free process, allowing us to focus on the other important aspects of your event with confidence.
Do you have any "fees?"
At Play, transparency is a key aspect of our service. When it comes to our event packages, we offer straightforward pricing with no hidden fees. The cost you see for each event package is inclusive of the services outlined, ensuring that you have a clear understanding of what to expect. However, it's important to note that for events requiring flights or located beyond 100 miles, a mileage fee may apply. Also, in the occurrence of using our generator for outdoor events, a fee may apply. These fees will be included in the itemized invoice.
What kind of experience do you have?
Our team at Play Event Co comprises artists with diverse years of experience in their respective fields. From DJs and photographers to coordinators and hosts, each member brings a wealth of expertise to ensure the success of your event. Collectively, we have been executing fantastic events since 2020, demonstrating a commitment to delivering high-quality, memorable experiences for our clients. Our experience encompasses a wide range of event types and sizes, allowing us to tailor our services to meet the unique needs of each client. Trust in our seasoned professionals to bring creativity, skill, and a proven track record of excellence to your special occasion.
Service-Specific Questions:
How do we choose our DJ?
To begin the selection process, we can consult with you about your musical preferences and event requirements. Understanding the atmosphere you wish to create and the specific vibe you're aiming for is critical! Our team takes into consideration factors such as the type of event, the demographic of your audience, and any unique requests you may have. If you have a specific DJ in mind, feel free to let us know, and we'll do our best to accommodate your request.
Do we have to give you a playlist?
We understand that music is a personal preference, so we're here to tailor the experience to your liking. Whether you want to curate every song or trust our DJs to read the crowd, we're dedicated to creating the perfect musical atmosphere for your event.
What genres of music do you specialize in?
While each of our DJs has their unique genre niches, collectively, they fall under the category of "open format" DJs. Open format DJs possess a versatile skill set, allowing them to seamlessly navigate and mix an extensive range of musical genres. This adaptability is a key feature that sets our DJs apart, ensuring that they can cater to the diverse tastes and preferences of both you and your guests. Whether you're into classic rock, pop, hip-hop, electronic dance music, or any other genre, our open format DJs have the ability to craft a playlist that resonates with the atmosphere you envision for your event. Our DJs can read the crowd and adapt their selections in real-time. This dynamic approach ensures that the energy on the dance floor remains high, creating an engaging and memorable experience for everyone in attendance!
What exactly does a DJ do for my event?
A DJ plays a pivotal role in enhancing the atmosphere and entertainment at your event. Their responsibilities include:
Music Curation: DJs select and play music that complements the event's theme, setting the desired mood and energy.
Mixing and Transitioning: DJs skillfully mix and transition between songs to maintain a seamless and continuous flow of music, keeping the energy high.
Reading the Crowd: Experienced DJs gauge the audience's response and adjust the playlist in real-time to ensure everyone is engaged and enjoying the music.
Announcements and Interaction: DJs can serve as the Master of Ceremonies (MC), making important announcements and interacting with the audience to enhance the overall experience.
Technical Setup: DJs handle the setup and operation of audio equipment, ensuring optimal sound quality throughout the event.
Adaptability: Whether it's a wedding, corporate event, or party, DJs are adaptable to different genres and styles, catering to the diverse tastes of the audience.
Creating Memorable Moments: A skilled DJ can elevate key moments in your event, such as entrances, special dances, and other significant milestones.
In essence, a DJ contributes significantly to the overall ambiance and enjoyment of your event, making it a memorable experience for you and your guests.
When will we receive our pictures and videos?
Content turnaround time varies based on event scale and artist schedules, typically ranging from 2 to 6 weeks. This ensures high-quality content. Specific turnaround times can be provided upon request for your event or project. Contact Jaden, our in-house media specialist, for more specific questions!
Can you make announcements at our event?
Yes! Our DJ services include MCing and announcements at no extra cost. If you prefer, we also have in-house hosts available specifically for MC duties at your event, even if you don't need our DJ services.
Do we have to have an wedding/event planner?
While a skilled event planner can be essential in ensuring a successful event, it is not mandatory to have one. Our detailed planning form is designed to be thorough; helping to eliminate logistical gaps in the planning process. It provides a structured framework for you to communicate your preferences, timelines, and any specific details about your event.
However, if you choose to have additional support, we offer in-house event coordinators as part of our collection of services. These coordinators can assist with the seamless execution of your event, handling logistics, timelines, and ensuring that everything runs smoothly on the day. Whether you opt to work with an external event planner or leverage our in-house coordinators, our goal is to provide you with the flexibility and support you need to make your event a resounding success.
If you are interested in Event Coordination services, contact Player Bri, for more information!
Can your company handle outdoor events?
Absolutely! We are fully equipped to handle outdoor events, and our team is well-versed in the logistics and technical requirements associated with outdoor venues. Outdoor venues may have specific challenges, such as the need for power sources. In cases where an external power source is required, we offer the convenience of using our generator at a fee, which covers the cost of providing a reliable and sufficient power supply for your event.
How do you handle power requirements for your equipment?
Clients are responsible for providing the necessary power for our equipment during events. It's advisable to ensure the venue has suitable power sources. For added convenience, we offer power generators at an additional fee if access to power is an issue or not available.
Are you able to assist with equipment for other artists/performers?
Absolutely. We are more than willing to assist with equipment for other artists or performers involved in your event. They are welcome to utilize any additional equipment we have on-site. Alternatively, if there are specific equipment needs beyond what we have readily available, you can inquire about renting the necessary equipment to ensure a seamless and well-equipped performance for all artists involved. Our goal is to facilitate a collaborative and supportive environment, providing the resources needed to make every aspect of your event a success.